STARS UPDATES VOL.12/2020

The Human Resources Department will be known as The People & Culture Department. People hold a key that leads our organisation to success. Therefore, we should manage our people with genuine care instead of thinking of people as a company’s resource. We will develop our people and organisation using our STARS values.

The People & Culture Department consists of 5 divisions, namely;

Talent Acquisition: Strategic recruitment and development of tools that help to attract people who have values and ways of work that match our organisation values are critical. They help not only to find quality people with values that match with our organisation values, but they also help reduce the time spent recruiting the right people while using the least possible financial resource.

Learning & Adoption Academy: Creating the right environment that values learning and development is one of the crucial factors that helps ensure that people will learn and develop with a lasting effect. This will, in turn, allow people to be able to contribute in a creative and excellent way that benefits our organisation. Learning does not only exist in a form of training in classroom, therefore every course needs to be designed in a way that the learning is applicable and assessable. We will focus more on online learning and excursions to other leading companies. Finally, we will also focus on learning that does not require high financial resources but will create a high-level of learning (Low cost but high impact).

Organization Effectiveness: Developing of human resources managing tools and initiatives that help enrich effectiveness and efficiency are foundations that help our organisation to be more competitive, especially during an economic crisis. For instance; initiative in creating Sales & Operation Crossed Functional KPIs that help Sales, and Operations Department in achieving target by working collaboratively or redesigning a department internal structure that allows flexibility in complying with a business strategy without a need of hiring extra workforces.

People Engagement: Associates are able to produce high quality work when they are happy, feel connected to and love the organisation. We must design a variety of activities that helps build a positive relationship between our organisation and the people within. It is also important to demonstrate a family-like care and to ensure that everyone is happy at work.

People Service Excellence: We ensure that the payroll and compensations are done correctly and in a timely manner with help from the use of technology in managing associate’s data that allows a convenient and instant access to data. Some of our affiliates are currently utilising the HRIS system that allows associates to submit a request for O.T., leave request, and look up your own personal data and other associates’ information including email and phone number through an HRIS Application called “MI HCM”. In the near future, associates will be able to request company’s forms and certificates through an online system as well.